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Money Back Guarantee

We offers only fine quality merchandise. We believe that you will be completely satisfied with all of your purchases and we want to ensure that you have a satisfactory shopping experience. Therefore, if you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise (i.e. full 30 days guarantee). At your request, we will:

• credit the purchase price to your original credit card account (credit card order) or send you a check (order with check or money order). or

• replace the merchandise.

Shipping and handling charges are not refundable.

Return Procedure:

Return authorization number is NOT required for refund. Simply ship back the product with the invoice by First-Class mail or UPS to any one of the following locations:

Canada
Folica, Inc. (formerly "Pan State Health Products, Inc.")
1081 East 63rd Avenue
Vancouver, B.C., V5X 2L2. Canada
888-919-HAIR
888-919-4247 (toll-free, 24 hours, 7 days a week)
Fax: (604)322-6089

USA
Folica, Inc.
666 Plainsboro Road, Suite 1285
Plainsboro, NJ 08536, USA
888-919-4247 (toll-free, 24 hours, 7 days a week)

Guangzhou
Folica, Inc.
Suite 3919, Tian He Da Sha
#133-183 Ti Yu Xi Road
GuangZhou, China 510620
+86(20)8750-9540, Fax +86(20)8758 0426

You do not need to call us for any return authorization, just send it back within 30 days after you receive the product. Please allow 6 business days for processing refund requests.

Security Guarantee:
None of our customers has reported fraudulent use of a credit card as a result of purchases made at Fabao.com. All of your transactions at Fabao.com are covered by our security guarantee:

1. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
2. In the event of unauthorized use of your credit card, most banks either cover all the charges that result from the unauthorized use or may limit your liability to just $50.
3. If your bank holds you liable, Fabao.com will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at Fabao.com.

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All copy and claims are valid in Germany, Canada, Japan, United Kingdom, China, Hong Kong, France, Italy and Australia
Product, packaging and shade offerings may vary by country.